SFGSM White Papers
The Evolution of Mobile/Field Service Management Software Packages: Why You Need One, How to Select One, and What It Needs to Do for You. (February `03)
Application Software Provider (ASP) and Business Process Outsourcing (BPO): Planning and Implementation Tools That Work Hand-in-Hand. (January `02)
The Path to Customer Satisfaction and Loyalty Improvement (July `00)
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