Summary of SFGSM
Consulting Services and Capabilities
Strategies For GrowthSM is a full service consulting firm that assists client organizations in formulating and implementing marketing and business plans, and provides a full array of general management consulting and market research services. Whether a client's needs are related to strategic or marketing planning, improving market awareness and customer satisfaction, new product or service feasibility assessments, operational or organizational improvement, Customer Relationship Management (CRM), Business Process Evaluation/Reengineering (BPE/R), or the management consulting required to develop any of these initiatives, one of the following SFGSM consulting programs is available to assist in moving forward:
1. Strategic and Marketing Planning
SFGSM provides a comprehensive package of strategic and marketing planning assistance to client organizations ranging from business plan development through plan implementation and rollout. SFGSM's strategic and marketing planning services help clients to identify and prioritize their most attractive market targets and opportunities; identify principal customer needs, requirements and intent to buy; measure current levels of customer satisfaction and develop targeted programs for improvement; evaluate new service or product offerings; and provide a full range of marketing support.
2. Market Analysis/Customer Satisfaction
SFGSM offers a variety of quantitative and qualitative market research and analysis services including both large-scale and segment-specific telephone, mail and e-mail surveys; in-depth, personal interviews; focus group analysis; market/competitive profiling studies; vertical market analysis and prioritization; market size, structure and trend analyses; and general market research and analysis.
3. Business Process Evaluation/Reengineering (BPE/R)
SFGSM provides a full array of consulting services that assist client organizations in the design, implementation and management of their Business Process Evaluation/Reengineering (BPE/R) program initiatives. SFGSM also offers a wide range of experience and capabilities in providing total support to clients, including operations and organizational assessments, and global logistics analysis and planning, in addition to BPE/R consulting assistance.
4. Services Marketing and Promotional Assistance
SFGSM assists clients in developing the foundation for services marketing and promotional programs designed to gain a stronger market presence in targeted user segments. Whether based on the results of custom-designed market research, customer surveys, or the analysis of primary and secondary market data, SFGSM supports its clients with a full range of services marketing and promotional consulting.
5. General Business Consulting Services
SFGSM offers a broad array of business consulting services in the areas of strategic and marketing planning; market research and customer satisfaction surveys; operational and organizational planning; process evaluation and operational improvement; competitive market intelligence gathering and analysis; and general management consulting programs.